Job Description
Position Highlights:
Responsibilities:
Lead a team of Scheduler I’s by fostering a positive and collaborative work environment, promoting teamwork, communication, and mutual support among staff members. As a Scheduler II you are responsible for training, mentoring, and performance evaluation. Ensure the team meets productivity and quality standards.
Oversee the scheduling process for patient appointments, procedures, surgeries, and other medical services. Ensuring optimal utilization of resources and efficient patient flow. Monitor scheduling activities to ensure accuracy, timeliness, and compliance with organizational policies and regulatory requirements. Address scheduling conflicts, discrepancies, and challenges in a proactive and timely manner, working closely with healthcare professionals and departmental managers to resolve issues.
Facilitate effective communication within the team and with healthcare providers, patients, and insurance companies. Address and resolve issues, questions, or concerns related to Scheduling.
Provide ongoing training and support to team members by ensuring they have the knowledge and skills required for their roles. Stay informed about changes in regulations and insurance policies and share this information with the team.
Maintain accurate records of Scheduling requests and outcomes. Generate reports to track performance metrics and compliance.
Ensure that the team adheres to all relevant healthcare regulations and maintains the highest level of accuracy and confidentiality in their work.
Assist in resolving complex cases, denials, or escalated issues that may require a higher level of expertise.
Collaborate with senior management to develop and update Scheduling policies and procedures in alignment with industry best practices.
Requirements:
Compensation:
The anticipated compensation range for this position is $21. 00 – $24.15 per hour, commensurate with qualifications, education, experience, and other applicable factors. This position is non-exempt under the Fair Labor Standards Act.
Additional compensation may be available in the form of discretionary incentive or other compensation programs. Any such additional compensation is not guaranteed and is determined at the sole discretion of the organization based on applicable program terms, individual and/or organizational performance, and other eligibility requirements.
Benefits:
Additional Information:
Application Deadline
Applications will be accepted through October 31, 2026
The anticipated application deadline is October 31, 2026, based on the Community’s good-faith expectation of the anticipated recruitment timeline. Community may extend the application deadline if needed and will update the posting accordingly.
Be Extraordinary. Join Us Today!
Community Hospital recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, Community Hospital is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual’s race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, transgender status, genetic information or veteran status. Community Hospital does not discriminate against any “qualified applicant with a disability” as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.
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